Softcat

Softcat is a UK-based IT solutions provider that offers hardware, software, and services to businesses. It was founded in 1993 by Peter Kelly and Martin Hellawell and is headquartered in Marlow, Buckinghamshire. The company has over 1,800 employees and serves over 12,000 customers in the UK and Ireland.
Softcat’s core business is providing IT infrastructure solutions to businesses, including hardware such as laptops, servers, and networking equipment, as well as software from major vendors like Microsoft, Adobe, and Oracle. They also offer a range of IT services, including installation, maintenance, and support.
In addition to their core IT solutions business, Softcat also offers cloud and data centre solutions, cybersecurity services, and digital workplace solutions. They have partnerships with major technology vendors such as Dell EMC, HP, and Cisco, which allows them to offer a wide range of products and services to their customers.
Softcat has received numerous awards for their services, including being named the Reseller of the Year at the Tech Excellence Awards in both 2019 and 2020. They have also been recognized as one of the best places to work in the UK, and have a strong focus on employee satisfaction and development.
The company’s mission is to create an outstanding customer experience and inspire our employees to be the best they can be. They pride themselves on their ability to understand their customers’ needs and provide customized solutions to meet those needs. Softcat is committed to staying at the forefront of technology and helping their customers stay ahead in the ever-changing IT landscape.

1. Strong Company Culture: Softcat has an inclusive and welcoming company culture that puts emphasis on employee development and well-being. The company has been named as one of the best places to work in the UK by Glassdoor, Great Place to Work, and The Sunday Times.
2. Customer-centric Approach: Softcat has a customer-centric approach, making customer satisfaction a top priority. They have a dedicated team that focuses on building and maintaining long-term relationships with their clients.
3. Expertise in IT Solutions: Softcat is a leading provider of IT solutions to businesses in the UK, with expertise in a wide range of technologies such as cloud computing, security, networking, and datacenter solutions.
4. Strong Partnerships: The company has strong partnerships with top IT vendors such as Microsoft, HP, Dell, and Cisco, which allows them to provide the best solutions to their customers.
5. Focus on Innovation: Softcat invests in new and emerging technologies, staying at the forefront of the rapidly evolving IT industry. This allows them to provide cutting-edge solutions to their clients.
6. Financial Success: Softcat has seen consistent growth and financial success since its establishment in 1993. The company is listed on the London Stock Exchange and has seen impressive financial performance, with revenue and profits increasing year on year.
7. Social and Environmental Responsibility: Softcat is committed to being a socially and environmentally responsible company. They have implemented sustainability initiatives and have partnered with charities to give back to the community.
8. Awards and Recognition: Softcat has received numerous awards and recognition for its business excellence, customer service, and company culture. This includes being named ’Reseller of the Year’ multiple times by industry publications.
9. Employee Satisfaction: Softcat has a high employee satisfaction rate, with many employees citing the supportive work environment, opportunities for growth and development, and generous benefits as reasons for their satisfaction.
10. Strong Leadership: The company’s leadership team has a wealth of experience in the IT industry and is committed to driving the company’s success and growth. Their strong leadership has been a key factor in Softcat’s achievements and reputation.

The Softcat company is a leading IT solutions provider in the UK and Ireland, with a strong focus on customer service and satisfaction. The company’s business model is based on providing personalized and cost-effective IT solutions to its clients, including hardware, software, licensing, cloud services, and professional services.
Softcat’s business model revolves around four key principles:
1. Customer service: Softcat prioritizes providing excellent customer service, understanding their clients’ needs, and tailoring solutions to meet those needs. This includes on-site support, dedicated account management, and 24/7 technical support.
2. Vendor partnerships: Softcat maintains strong partnerships with some of the largest IT vendors, such as Microsoft, VMware, and Dell, to provide a wide range of products and services to their clients.
3. Flexible financing options: Softcat offers flexible financing options, such as leasing and licensing agreements, to help clients manage their IT budgets effectively.
4. Consultative approach: Softcat takes a consultative approach to IT solutions, working closely with clients to understand their business goals and requirements before recommending tailored solutions.
Overall, Softcat’s business model is focused on building long-term relationships with clients by providing them with high-quality IT solutions and excellent customer service. This has contributed to the company’s success and growth over the years.

1. Softcat was founded in 1993 by Peter Kelly, who remains the company’s CEO today. The company’s first office was a small room above a fruit and vegetable shop in Marlow, England.
2. Softcat started out primarily as a reseller of Microsoft software. However, the company has since expanded its offerings to include a wide range of IT solutions and services, including cybersecurity, cloud computing, and datacenter infrastructure.
3. In 2010, Softcat became a public company and was listed on the London Stock Exchange. The company’s initial public offering was oversubscribed by more than 10 times, making it one of the most successful IPOs in recent years.
4. Softcat has consistently been named one of the Best Companies to Work For in the UK since 2010. In 2016, the company was ranked the best place to work in the UK by The Sunday Times.
5. Softcat’s revenue has grown significantly over the years, with a recorded revenue of £1 billion in 2019 (an increase of 27% from the previous year). The company’s profits have also increased, with a reported profit of £84.3 million in 2019.
6. Softcat has received numerous awards and accolades for its services and company culture. Some of its recent awards include CRN’s Reseller of the Year and Best Company to Work For by Glassdoor.
7. The company has a strong commitment to sustainability and has implemented many initiatives to reduce its environmental impact. These include using renewable energy sources, reducing waste and carbon emissions, and promoting sustainable behaviors among employees.
8. In 2019, Softcat acquired another IT services company, Bristol IT Company, to expand its presence in the South West region of England. This was the company’s first acquisition since going public.
9. Softcat has a dedicated charity committee that organizes various fundraising events and initiatives for charitable causes. The company has raised over £2 million for various charities since 2008.
10. Softcat is known for its unique company culture, which includes perks such as unlimited snacks, free breakfasts, and unlimited holiday days. The company also has a strong focus on employee development and offers various training and development programs for its employees.
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