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Navient
Navient

-5.51%

Financial services / Student loans

At a Glance | Core Facts | Company Due Diligence: | Industry Due Diligence: | Competitors | Stock Swings | News | Income | Balance | Cash Flow | Growth | Enterprise | Ratios | Metrics | Dividends | Risks | SWOT | Porter's Five Forces | PEST | Score Positive | Clusters | Reports | Web
Overview
Navient is a loan servicing company that was established in 2014 through the split of Sallie Mae, a leading provider of student loans. It is a publicly-traded company listed on the NASDAQ stock exchange under the ticker symbol NAVI. Navient is headquartered in Wilmington, Delaware and has over 8,000 employees across the United States.
The company is one of the largest loan servicing companies in the country, with over $300 billion in assets under management. It services both federal and private student loans, as well as consumer loans for individuals and businesses. Navient also offers loan origination services and asset recovery services for distressed loans.
Navient has faced criticism and legal action in the past for its handling of student loans, including allegations of deceptive practices and illegal actions to collect on loans. The company has also faced criticism for its high interest rates and lack of flexibility in loan repayment options.
Despite these controversies, Navient continues to be a major player in the student loan industry and has partnerships with numerous colleges and universities for loan servicing and origination.
What is special about the company?
Navient is a major financial corporation that specializes in student loans, asset management and business processing solutions. The company is unique because it was created as a spin-off from SLM Corporation (commonly known as Sallie Mae), the first government-sponsored enterprise that focused exclusively on providing financing and services for higher education. Navient inherited Sallie Mae’s servicing and repayment business for federal and private student loans, making it one of the largest student loan servicers in the United States. Additionally, Navient has a strong commitment to corporate social responsibility, including initiatives to improve financial literacy and support student success.
What the company's business model?
Navient is a financial services company that specializes in student loan management and servicing. Their business model is focused on providing consumer loan products, such as federal and private student loans, to help individuals finance their education. They serve as a middleman between borrowers, lenders, and the federal government, managing the repayment, collections, and customer service for student loans.
Navient also offers business processing services to other companies in the financial and healthcare industries, such as loan origination, asset recovery, and payment processing. Additionally, they provide technology and data management solutions to help clients improve their operations and decision-making processes.
The company generates revenue primarily through the interest and fees collected on their loan portfolios, as well as through their business processing and technology services. They also have a strong focus on cost management and operational efficiency to maintain profitability. Overall, Navient's business model is built around providing financing and technological solutions to clients and managing the loan lifecycles for borrowers.
Interesting facts about the company
1. Navient was originally part of Sallie Mae, a government-sponsored enterprise that provided student loans. Sallie Mae split into two companies in 2014, with Navient handling federal student loans and Sallie Mae focusing on private student loans.
2. Navient is one of the largest servicers of student loans in the United States, managing over $300 billion in student loans for nearly 12 million borrowers.
3. The name Navient is a combination of the words navigator and efficient, reflecting the company’s goal of helping borrowers navigate the student loan process efficiently.
4. Navient has faced multiple lawsuits and investigations for allegedly misleading or mistreating borrowers. In 2017, the Consumer Financial Protection Bureau (CFPB) sued Navient for allegedly cheating borrowers out of their rights to lower repayments. In 2019, the company settled for $1.85 billion.
5. Navient employs over 6,000 people across the United States and India.
6. In addition to student loans, Navient also offers business processing services, including data processing and collections for various clients.
7. Navient has a separate division called Asset Recovery and Collections, which focuses on collecting on defaulted student loans and other forms of debt.
8. The company has been the target of various student loan forgiveness campaigns, with borrowers protesting outside their offices and calling for increased accountability and transparency.
9. Navient has been accused of steering struggling borrowers into forbearance, a temporary pause on loan payments that accrues interest, instead of offering them more affordable repayment options.
10. The company has partnered with organizations such as Junior Achievement and the American Red Cross to promote financial education and support disaster relief efforts.
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