Medibank

Medibank is Australia’s largest private health insurance company, providing health cover to over 3.7 million members. It was established in 1976 by the Australian government as a non-profit entity, before being privatised in 2014. Medibank’s aim is to improve the health and wellbeing of its members by providing affordable and high-quality healthcare services.
The company offers a range of health insurance products including hospital cover, extras cover, and travel insurance. They also provide telehealth services, health management programs, and access to a network of health providers.
Medibank has a strong focus on corporate social responsibility and is committed to supporting community health initiatives and promoting social and environmental sustainability. They have partnerships with various organizations, including the Australian Red Cross and the Royal Flying Doctor Service.
Medibank’s headquarters is located in Melbourne, Australia, but the company has a nationwide presence with offices in all major cities. They employ over 7,000 people and have a market share of around 26% in the private health insurance industry in Australia.
In addition to health insurance, Medibank also offers other products and services, such as pet insurance, life insurance, and income protection insurance. They have diversified their business in recent years to include other healthcare-related services, such as home care and telehealth, to cater to the changing needs of their members.
Overall, Medibank is a leading health insurance provider in Australia with a strong commitment to improving the health and wellbeing of its members and the wider community.

1. Australia’s first public health insurance provider: Medibank was established in 1975 as Australia’s first publicly owned health insurance fund. It was created to provide affordable health insurance options for all Australians, regardless of their status or income level.
2. Largest health insurance provider in Australia: Medibank is the largest health insurance provider in Australia with over 3.7 million members, covering more than one third of the country’s population.
3. Comprehensive range of products and services: Medibank offers a wide range of health insurance products and services, including hospital and extras cover, travel insurance, pet insurance, and health management programs.
4. Emphasis on customer experience: Medibank places a strong emphasis on providing a positive customer experience. This includes easy-to-use online tools, a 24/7 helpline, and a dedicated app for members to manage their policies.
5. Socially responsible initiatives: Medibank is committed to giving back to the community through various social initiatives, such as sponsoring the Medibank Community Fund which supports health-related charities and community programs.
6. Award-winning insurer: Medibank has received numerous awards for its products and services, including being recognized as the Best Private Health Insurer at the Roy Morgan Customer Satisfaction Awards in 2020.
7. Focus on innovation: The company is constantly investing in new technologies and partnerships to improve customer experience and provide innovative healthcare solutions.
8. Inclusive and diverse workplace: Medibank prides itself on creating an inclusive and diverse workplace, with a strong commitment to gender equality, diversity and inclusion, and reconciliation with Indigenous Australians.
9. Strong financial performance: Medibank has consistently delivered strong financial results, with a focus on balancing the needs of its members with responsible business practices.
10. Environmental sustainability: As part of its commitment to environmental sustainability, Medibank has implemented initiatives to reduce its carbon footprint, increase recycling and promote sustainable practices in its operations.