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American Water Works
American Water Works

Water service & technology / Water Utilities and Services

At a Glance | Core Facts | Company Due Diligence | Industry Due Diligence | Competitors | Stock Swings | News | Income | Balance | Cash Flow | Growth | Enterprise | Ratios | Metrics | Dividends | Risks | SWOT | Porter's Five Forces | PEST | Score Positive | Clusters | Reports | Web
Overview
American Water Works Company, Inc. is a publicly traded water and wastewater utility company. It is the largest publicly traded water and wastewater utility company in the United States, serving over 15 million people in 46 states and Ontario, Canada.
The company was founded in 1886 and is headquartered in Camden, New Jersey. It started as a small water utility company in Pennsylvania and has since expanded through acquisitions and partnerships to become a major player in the water industry.
American Water Works provides water and wastewater services to residential, commercial, and industrial customers. It also offers services such as water quality testing, water infrastructure management, and engineering and construction services.
The company is committed to sustainability and has implemented various initiatives to promote water conservation and environmental stewardship. It has also received recognition for its diversity and inclusion efforts, as well as its corporate social responsibility initiatives.
American Water Works' main goal is to provide safe, reliable, and affordable water services to its customers. It continues to invest in research and technology to ensure efficient and sustainable water management, as well as improve customer experience.
Overall, American Water Works is a leader in the water industry and is dedicated to providing essential services to communities across the United States and Canada.
What is special about the company?
1. Long-standing history: American Water Works has a long-standing history, tracing back to 1886 when it was founded. With over 135 years of experience, it is one of the oldest and most established water utility companies in the United States.
2. Nation-wide reach: As the largest publicly traded water and wastewater utility company in the United States, American Water Works serves approximately 15 million people in 46 states and parts of Canada. This extensive reach makes it a prominent and impactful company in the industry.
3. Diverse portfolio: American Water Works provides a variety of services, including water and wastewater treatment, water distribution and storage, and renewable energy solutions. This diverse portfolio allows the company to meet the needs of a wide range of customers, from residential to commercial and industrial.
4. Commitment to sustainability: American Water Works is committed to sustainable practices and has invested in renewable energy sources, implemented water conservation programs, and expanded its use of green infrastructure, such as rain gardens and permeable pavements.
5. Technological advancements: The company has been at the forefront of incorporating new technologies and innovations in the water industry. American Water Works has implemented smart metering, leak detection, and data analytics to improve efficiency and serve customers better.
6. Focus on customer service: American Water Works prioritizes customer satisfaction and has received numerous awards for its excellent customer service. It offers multiple channels for customers to contact and receive support, including online and mobile platforms.
7. Strong mission and values: The company's mission is to provide safe, clean, and reliable water services to its customers while maintaining a strong commitment to environmental stewardship and community involvement. Its values of safety, integrity, accountability, teamwork, and innovation drive its actions and decisions.
8. Social responsibility: American Water Works is actively involved in the communities it serves through various initiatives, including volunteerism, charitable donations, and educational programs. The company also has a Military Services Group that provides support and resources to military personnel and their families.
9. Financial stability: With a large customer base and strong financial performance, American Water Works has a stable and reliable financial position. This enables the company to continually invest in its infrastructure and provide quality services to its customers.
10. Industry leader: American Water Works is recognized as a leader in the water industry, with a strong reputation for its expertise, customer service, and commitment to sustainability. It has received numerous awards and accolades, including being named one of the World's Most Ethical Companies by Ethisphere for 12 consecutive years.
What the company's business model?
The American Water Works company's business model is focused on the operation and management of water and wastewater treatment facilities and systems. Their primary source of revenue is providing water and wastewater services to residential, commercial, and industrial customers. They also offer services such as water testing, engineering and consulting, and emergency response. The company operates through regulated and non-regulated subsidiaries, serving customers in 46 states and providing clean and reliable water to over 14 million people. They aim to invest in infrastructure improvements, implement efficient operations, and deliver high-quality customer service to maintain and grow their market share.
Interesting facts about the company
1. The American Water Works Company, Inc. is the largest publicly traded water and wastewater utility company in the United States.
2. It was founded in 1886 and is headquartered in Camden, New Jersey.
3. The company has over 7,100 employees and serves more than 15 million people in 47 states and one Canadian province.
4. American Water has over 1,000 treatment plants and 1,400 groundwater wells.
5. In 2008, American Water became a subsidiary of RWE AG, a German-based utility company.
6. In 2014, American Water separated from RWE AG and became a publicly traded company.
7. The company’s operating revenue was $2.8 billion in 2020.
8. American Water invests heavily in water infrastructure, with plans to invest $10 billion into improving and maintaining its systems over the next five years.
9. The company has had a consistent record of providing safe and high-quality drinking water to its customers, with a 99.9% compliance rate with federal drinking water standards.
10. American Water has received numerous awards and recognitions for its sustainable practices and commitment to conservation, including being included in the Dow Jones Sustainability North America Index and being named one of the World’s Most Ethical Companies by the Ethisphere Institute.
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