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KPN
KPN

Telecom service & equipment / Telecommunications and ICT Services

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Company at a Glance

Overview
KPN (Koninklijke KPN N.V.) is a Dutch telecommunications company headquartered in The Hague, Netherlands. It is one of the largest telecommunications companies in the Netherlands and has operations in other European countries, including Germany and Belgium. KPN was founded in 1852 as the Royal Dutch Telecom Company and was officially granted the royal designation in 1893. The company was formerly a state-owned enterprise but was privatized in 1989.
KPN offers a range of telecommunications services, including fixed and mobile telephony, internet and TV services, and IT services for businesses. The company also owns and operates several subsidiary companies, including Telfort, Base, and E-Plus, and has partnerships with other international telecommunications companies. KPN has a strong focus on sustainability and is committed to reducing its environmental impact and promoting digital inclusivity for all customers.
As of 2021, KPN employs over 12,000 people and serves millions of customers in the Netherlands and other European countries. The company has a strong financial position and in 2020 reported a revenue of €5.26 billion.
KPN is also involved in several community initiatives, including support for local communities and education programs in the Netherlands and other countries. The company also has a strong commitment to ethical business practices and is a signatory of the United Nations Global Compact. KPN continues to be a leading player in the telecommunications industry and is recognized as a responsible and innovative company.
What is special about the company?
1. History and Legacy: KPN (Koninklijke KPN N.V.) is the largest telecommunications and IT provider in the Netherlands, with a history dating back to 1852. This long-standing legacy and expertise have made KPN a trusted and reliable brand in the country.
2. Market Position: KPN is the market leader in fixed and mobile telecommunications, broadband, and digital TV services in the Netherlands. It has a strong presence in both the consumer and business markets, making it a dominant player in the Dutch telecommunications industry.
3. Diverse Range of Services: KPN offers a diverse range of services, including fixed and mobile telephony, internet, and television services, as well as IT and network services for businesses. This comprehensive portfolio allows KPN to cater to the different needs of its consumer and business customers.
4. High-Quality Network: KPN has invested heavily in its network infrastructure, making it one of the most reliable and high-performing networks in Europe. This has been recognized by various independent bodies, such as Opensignal and Ookla, which have consistently ranked KPN as one of the best networks in the Netherlands.
5. Innovation and Technology: KPN is committed to innovation and invests significantly in the latest technologies, such as 5G, Internet of Things, and cloud services. This allows the company to offer cutting-edge services to its customers and stay ahead of the competition.
6. Corporate Social Responsibility: KPN is committed to sustainable and responsible business operations. It has set ambitious targets to reduce its environmental impact and has implemented several initiatives to promote a more sustainable society.
7. Strong Customer Focus: KPN prioritizes customer satisfaction and places a strong focus on providing excellent customer service. The company has won several awards for its customer service, and its efforts to continuously improve the customer experience have earned it a loyal customer base.
8. International Presence: With operations in the Netherlands, Germany, Belgium, and the UK, KPN has a significant international presence. This allows the company to tap into new markets and diversify its revenue streams.
9. Partnerships and Collaborations: KPN has formed strategic partnerships and collaborations with other companies in the telecom and IT sectors to enhance its service offerings. These partnerships also allow KPN to stay at the forefront of industry developments and adapt to changing market trends.
10. Strong Financial Performance: KPN has a strong financial track record, with consistent revenue and profit growth over the years. This stability and financial strength have allowed KPN to weather economic downturns and maintain its position as a leading telecommunications company.
What the company's business model?
KPN is a Dutch telecommunications company that provides a wide range of services to customers, including fixed and mobile telephony, internet, and television. Its business model focuses on creating and maintaining strong relationships with customers through the delivery of reliable and innovative products and services. This includes investments in network infrastructure, technology, and customer service.
KPN generates revenue through various sources, such as subscription fees, usage charges, and advertising. It also has a strong focus on cost control and efficiency to increase profitability. Additionally, the company has a diverse portfolio of business customers, including small and medium-sized enterprises, large corporations, and government institutions, which provides a stable revenue base.
Overall, KPN aims to be a leading provider of digital services and solutions, continuously adapting to changes in technology and consumer needs. Its business model is centered around delivering value to customers and shareholders, while also contributing to the economic and social development of the Netherlands.
Interesting facts about the company
1. KPN (Koninklijke KPN N.V.) is a Dutch telecommunications company that was founded in 1881 as a state-owned company. It is now a private company that is listed on the Amsterdam and New York stock exchanges.
2. KPN serves millions of customers in the Netherlands and has a significant presence in the Belgian and German markets. It also has operations in other countries, particularly in Europe and Asia.
3. In the early years of its operations, KPN was known as the Dutch postal and telegraph administration. It was responsible for the postal and telecommunication services in the Netherlands.
4. KPN played a crucial role in the development of the telecommunication industry in the Netherlands. In 1881, it set up the first telephone network, connecting Amsterdam and The Hague.
5. In 1994, KPN became the first company in the world to launch commercial 3G mobile services.
6. KPN was also one of the first companies to offer commercial Internet access in the Netherlands in 1994.
7. In 2004, KPN acquired the Dutch mobile operator Telfort, and in 2007, it took over Tiscali, a broadband and telecoms company.
8. In 2012, KPN was involved in a failed takeover bid by Mexican billionaire Carlos Slim’s company América Móvil, which holds a significant stake in the company.
9. KPN has its headquarters in Rotterdam, the Netherlands, and employs around 12,000 people.
10. The company’s logo, a stylized swan, was introduced in 1998 and symbolizes elegance, trust, and reliability.
11. KPN is committed to sustainability and has set targets to reduce its carbon footprint and increase the use of renewable energy sources in its operations.
12. KPN is a major sponsor of sports in the Netherlands, particularly cycling and football. It is the title sponsor of the country’s premier football league, the Eredivisie, and sponsors the Dutch national football team.
13. KPN’s slogan, KPN. Creating happy connections, reflects the company’s focus on providing reliable and innovative communication services to its customers.
14. In 2019, KPN was named the most sustainable telecom company in the world by the Dow Jones Sustainability Index.
15. KPN is a member of the UN Global Compact, a voluntary initiative to promote responsible business practices in the areas of human rights, labor, environment, and anti-corruption.
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