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Service Corporation International
Service Corporation International

Services & consulting / Death care

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Overview
service
Service Corporation International (SCI) is a funeral, cremation, and cemetery service provider headquartered in Houston, Texas. The company was founded in 1962 by Robert L. Waltrip and has since grown to become the largest funeral service provider in North America.
SCI offers a wide range of end-of-life services, including funeral arrangements, cremation services, advanced planning, and cemetery services. They operate over 1,400 funeral homes and 400 cemeteries in the United States and Canada, serving families of all faiths, cultures, and backgrounds.
In addition to funeral and cemetery services, SCI also offers grief support resources and ongoing community outreach programs. They are committed to providing compassionate and professional care to families during one of the most difficult times in their lives.
SCI also has a strong focus on sustainability and environmentally-friendly practices. They have implemented initiatives such as eco-friendly caskets, green burials, and recycling programs in their facilities.
Overall, SCI is dedicated to providing excellent service and support to families during their time of loss and helping them remember their loved ones in meaningful ways.
What is special about the company?
1. Largest Funeral and Cemetery Service Provider:
Service Corporation International (SCI) is the largest funeral and cemetery service provider in North America, and one of the largest in the world. With over 1,900 funeral homes and cemeteries, the company conducts over 350,000 funeral services and interments each year.
2. Wide Geographic Reach:
SCI has a presence in 46 states in the United States, the District of Columbia, eight Canadian provinces, and Puerto Rico. This wide geographic reach allows the company to serve a large portion of the population and offer a variety of services.
3. Diversified Service Offerings:
SCI offers a wide range of services, including funeral and cremation services, pre-planning services, and cemetery services. This diversification allows the company to appeal to a larger customer base and meet the varying needs of families.
4. Strong Reputation and Brand Recognition:
SCI's long history and vast reach have established it as a trusted provider of funeral and cemetery services. Its brands, such as Dignity Memorial and Neptune Society, are well-known and recognized for their quality services.
5. Continuous Growth and Expansion:
Despite being a well-established company, SCI continues to grow and expand its services. In recent years, the company has acquired several funeral homes and cemeteries, further solidifying its position as a leader in the funeral and cemetery industry.
6. Commitment to Social Responsibility:
SCI is committed to being a responsible corporate citizen and supporting the communities it serves. The company has various programs in place to support veterans, disaster relief efforts, and environmental stewardship.
7. Experienced and Dedicated Workforce:
SCI's success can be attributed to its experienced and dedicated workforce. The company's employees are trained to provide compassionate and personalized services to families during their time of need.
8. Advanced Technology Integration:
SCI has embraced technology and incorporates it into its services to provide more efficient and personalized experiences for families. This includes online memorial services, virtual funeral arrangements, and digital keepsake options.
9. Emphasis on Diversity and Inclusion:
SCI has a strong commitment to diversity and inclusion, as reflected in its workforce and the communities it serves. The company strives to create an inclusive environment where all employees and customers are valued and respected.
10. Strong Financial Performance:
SCI has consistently shown strong financial performance and profitability, making it a stable and reliable company for investors and customers alike. This financial strength allows SCI to continue to invest in its services and maintain its position as a leader in the funeral and cemetery industry.
What the company's business model?
Service Corporation International (SCI) is a funeral, cremation, and cemetery services provider that operates a network of funeral homes, cemeteries, and other related businesses. Its business model revolves around providing end-of-life services for families and individuals who have lost a loved one.
The company's main sources of revenue are through its funeral and cemetery services, preneed funeral insurance plans, and merchandise sales. It leverages its strong brand and network of funeral homes to attract customers and provide a range of services, from traditional funeral ceremonies to cremation and prearrangement planning.
SCI's business model also involves acquisitions, as the company frequently purchases smaller funeral homes and cemeteries and integrates them into its network. This allows SCI to expand its reach and offer its services in new markets.
Additionally, SCI has developed a strong customer loyalty program, called "Dignity Memorial," which offers rewards and benefits for customers who prearrange their funeral services with the company.
Overall, SCI's business model focuses on providing compassionate and professional services for grieving families, while also driving growth and profitability through strategic acquisitions and preneed funeral planning.
Interesting facts about the company
1. Service Corporation International, also known as SCI, is the largest funeral service provider in North America, operating under various brand names such as Dignity Memorial, National Cremation Society, and Advantage Funeral & Cremation Services.
2. The company was founded in 1962 by Robert L. Waltrip, who opened his first funeral home in Houston, Texas with the goal of providing quality, affordable funeral services to families.
3. As of 2021, SCI operates over 1,500 funeral homes and cemeteries in 44 states, 8 Canadian provinces, the District of Columbia, and Puerto Rico.
4. In addition to traditional funeral and cemetery services, SCI also offers pre-planning services, grief support, and online obituaries and memorials.
5. The company has been listed on the New York Stock Exchange since 1969 and is currently a component of the S&P 500 index.
6. SCI has faced criticism and lawsuits over the years for allegedly engaging in unethical practices, including overselling funeral products and services and mishandling or misplacing cremated remains.
7. In 2018, SCI was ranked by Forbes as one of America’s Best Employers, with a focus on diversity and inclusion in the workplace.
8. SCI has a history of giving back to the community through its various charitable initiatives, including the SCI Scholars Program which provides financial assistance to students pursuing a career in the funeral service industry.
9. The company has also been recognized for its commitment to environmental sustainability, implementing green practices such as water conservation, renewable energy usage, and eco-friendly funeral products.
10. In 2020, SCI reported annual revenues of over $3.2 billion, making it one of the largest and most successful funeral service providers in the world.
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