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Forward Air
-7.04%
Logistics / Logistics and Transportation Services
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Forward Air is an American logistics and freight company that provides transportation and logistics services for shippers and carriers. The company was founded in 1981 and is headquartered in Greeneville, Tennessee.
Services
Forward Air offers a wide range of services for shippers and carriers, including:
1. Expedited Freight Services: Forward Air provides expedited air freight services for time-sensitive shipments.
2. Final Mile: The company offers final mile delivery services, including residential and commercial home delivery, white-glove delivery, and installation services.
3. Less-than-Truckload (LTL) Freight: Forward Air offers LTL freight services for shipments that do not require a full truckload.
4. Truckload (TL) Services: The company provides TL services for full truckload shipments.
5. Intermodal Services: Forward Air offers intermodal services, which combine truck and rail transportation for efficient and cost-effective shipments.
6. Warehousing and Distribution: The company offers warehousing and distribution services, including inventory management and fulfillment services.
7. Drayage Services: Forward Air provides drayage services for containerized cargo to and from ports and rail yards.
8. Specialized Services: The company also offers specialized services for high-value, oversized, and hazardous materials.
Coverage
Forward Air operates throughout the United States, Canada, and Mexico. The company has a network of over 200 facilities and partners with over 90 airlines. Forward Air also offers international services to over 100 countries through partnerships with global logistics providers.
Technology and Tracking
Forward Air has a user-friendly online platform and mobile app that allows customers to track their shipments and access real-time information about their deliveries. The company also uses advanced technology, such as electronic data interchange (EDI), to streamline processes and improve efficiency.
Environmental Sustainability
Forward Air is committed to reducing its environmental impact and has implemented various sustainability initiatives, including using alternative fuel vehicles and investing in energy-efficient equipment and facilities.
Safety and Security
Forward Air maintains a strong focus on safety and security, with training programs for employees and a comprehensive safety management system. The company also uses advanced technology and monitoring systems to ensure the safety and security of shipments.
Overall, Forward Air is a reliable and reputable logistics and freight company with a wide range of services and a commitment to sustainability, safety, and security.
Services
Forward Air offers a wide range of services for shippers and carriers, including:
1. Expedited Freight Services: Forward Air provides expedited air freight services for time-sensitive shipments.
2. Final Mile: The company offers final mile delivery services, including residential and commercial home delivery, white-glove delivery, and installation services.
3. Less-than-Truckload (LTL) Freight: Forward Air offers LTL freight services for shipments that do not require a full truckload.
4. Truckload (TL) Services: The company provides TL services for full truckload shipments.
5. Intermodal Services: Forward Air offers intermodal services, which combine truck and rail transportation for efficient and cost-effective shipments.
6. Warehousing and Distribution: The company offers warehousing and distribution services, including inventory management and fulfillment services.
7. Drayage Services: Forward Air provides drayage services for containerized cargo to and from ports and rail yards.
8. Specialized Services: The company also offers specialized services for high-value, oversized, and hazardous materials.
Coverage
Forward Air operates throughout the United States, Canada, and Mexico. The company has a network of over 200 facilities and partners with over 90 airlines. Forward Air also offers international services to over 100 countries through partnerships with global logistics providers.
Technology and Tracking
Forward Air has a user-friendly online platform and mobile app that allows customers to track their shipments and access real-time information about their deliveries. The company also uses advanced technology, such as electronic data interchange (EDI), to streamline processes and improve efficiency.
Environmental Sustainability
Forward Air is committed to reducing its environmental impact and has implemented various sustainability initiatives, including using alternative fuel vehicles and investing in energy-efficient equipment and facilities.
Safety and Security
Forward Air maintains a strong focus on safety and security, with training programs for employees and a comprehensive safety management system. The company also uses advanced technology and monitoring systems to ensure the safety and security of shipments.
Overall, Forward Air is a reliable and reputable logistics and freight company with a wide range of services and a commitment to sustainability, safety, and security.
What is special about the company?
There are several unique aspects of the Forward Air company that set it apart from other transportation and logistics companies:
1. Focus on Expedited Ground and Air Freight: Forward Air specializes in time-critical cargo transportation, offering both expedited ground and air freight services. This allows them to provide fast and reliable delivery for urgent shipments.
2. Extensive Network: Forward Air has an extensive network of over 90 facilities throughout the United States and Canada, providing coverage to major metropolitan areas and transportation hubs.
3. Diverse Service Offerings: In addition to expedited freight, Forward Air offers a range of services including final mile delivery, warehousing and distribution, customs brokerage, and intermodal transportation.
4. Advanced Technology: The company utilizes advanced technology, such as real-time tracking and electronic data interchange, to provide efficient and transparent services to its customers.
5. Industry Expertise: With over 25 years of experience in the transportation and logistics industry, Forward Air has developed a deep understanding of the unique needs and challenges of its customers, allowing them to provide tailored solutions.
6. Emphasis on Customer Service: Forward Air prides itself on its commitment to providing excellent customer service, with dedicated account managers and a 24/7 customer support team.
7. Sustainability Efforts: The company has implemented environmentally-friendly practices, such as reducing emissions and utilizing alternative fuel vehicles, to minimize its environmental impact.
Overall, the combination of specialized services, advanced technology, and a strong focus on customer satisfaction has made Forward Air a leader in the transportation and logistics industry.
1. Focus on Expedited Ground and Air Freight: Forward Air specializes in time-critical cargo transportation, offering both expedited ground and air freight services. This allows them to provide fast and reliable delivery for urgent shipments.
2. Extensive Network: Forward Air has an extensive network of over 90 facilities throughout the United States and Canada, providing coverage to major metropolitan areas and transportation hubs.
3. Diverse Service Offerings: In addition to expedited freight, Forward Air offers a range of services including final mile delivery, warehousing and distribution, customs brokerage, and intermodal transportation.
4. Advanced Technology: The company utilizes advanced technology, such as real-time tracking and electronic data interchange, to provide efficient and transparent services to its customers.
5. Industry Expertise: With over 25 years of experience in the transportation and logistics industry, Forward Air has developed a deep understanding of the unique needs and challenges of its customers, allowing them to provide tailored solutions.
6. Emphasis on Customer Service: Forward Air prides itself on its commitment to providing excellent customer service, with dedicated account managers and a 24/7 customer support team.
7. Sustainability Efforts: The company has implemented environmentally-friendly practices, such as reducing emissions and utilizing alternative fuel vehicles, to minimize its environmental impact.
Overall, the combination of specialized services, advanced technology, and a strong focus on customer satisfaction has made Forward Air a leader in the transportation and logistics industry.
What the company's business model?
The business model of Forward Air is based on a hub-and-spoke system, where it operates a network of terminals located at major airports in the United States. Its core business is providing time-definite, surface transportation and related logistics services to the air cargo market. This includes expedited ground transportation, pool distribution, and intermodal services.
Forward Air also offers truckload brokerage and dedicated fleet solutions through its subsidiary, Central States Trucking. It serves a wide range of industries, including retail, manufacturing, pharmaceuticals, and automotive. Its customers include air freight forwarders, integrated air cargo carriers, and others.
Forward Air’s business model also includes strategic partnerships and acquisitions to expand its service offerings and geographical reach. It also invests in technology and innovation to improve its operational efficiency and customer service.
Overall, Forward Air’s business model is focused on providing time-definite, reliable, and cost-effective transportation solutions for its customers in the air cargo market.
Forward Air also offers truckload brokerage and dedicated fleet solutions through its subsidiary, Central States Trucking. It serves a wide range of industries, including retail, manufacturing, pharmaceuticals, and automotive. Its customers include air freight forwarders, integrated air cargo carriers, and others.
Forward Air’s business model also includes strategic partnerships and acquisitions to expand its service offerings and geographical reach. It also invests in technology and innovation to improve its operational efficiency and customer service.
Overall, Forward Air’s business model is focused on providing time-definite, reliable, and cost-effective transportation solutions for its customers in the air cargo market.
Interesting facts about the company
1. Forward Air started in 1981 as a single-route air cargo company in Dayton, Ohio.
2. The company was founded by Jerry Moyes, who is still the CEO and chairman of the board.
3. Forward Air initially served the regional air cargo market between Dayton and Columbus, Ohio.
4. In the early 1990s, Forward Air expanded its services to include expedited truckload and LTL (less-than-truckload) transportation.
5. In 1998, Forward Air became a publicly traded company and began trading on the NASDAQ stock exchange.
6. The company’s headquarters are now located in Greeneville, Tennessee.
7. Forward Air has over 90 terminals and 14 warehouses across the United States and Canada.
8. The company has been named one of Forbes’ 200 Best Small Companies for four consecutive years.
9. In 2008, Forward Air acquired rival air cargo company, Towne Air Freight.
10. In addition to air cargo and trucking services, Forward Air also offers logistics and warehousing solutions.
11. In 2018, Forward Air introduced a new division focused on providing last-mile delivery services for e-commerce retailers.
12. Forward Air has been recognized by major industry publications and organizations for its innovation and customer service, including the ATA Excellence in Claims and Loss Prevention Award.
13. The company has a partnership with FedEx to provide air cargo services for the FedEx SameDay and SameDay City services.
14. Forward Air prides itself on its commitment to sustainability and has implemented numerous environmentally friendly initiatives, such as using alternative fuels and reducing greenhouse gas emissions.
15. In 2020, during the COVID-19 pandemic, Forward Air was designated as an essential business and continued operating to ensure the delivery of critical goods and supplies.
See Company Due Diligence:
2. The company was founded by Jerry Moyes, who is still the CEO and chairman of the board.
3. Forward Air initially served the regional air cargo market between Dayton and Columbus, Ohio.
4. In the early 1990s, Forward Air expanded its services to include expedited truckload and LTL (less-than-truckload) transportation.
5. In 1998, Forward Air became a publicly traded company and began trading on the NASDAQ stock exchange.
6. The company’s headquarters are now located in Greeneville, Tennessee.
7. Forward Air has over 90 terminals and 14 warehouses across the United States and Canada.
8. The company has been named one of Forbes’ 200 Best Small Companies for four consecutive years.
9. In 2008, Forward Air acquired rival air cargo company, Towne Air Freight.
10. In addition to air cargo and trucking services, Forward Air also offers logistics and warehousing solutions.
11. In 2018, Forward Air introduced a new division focused on providing last-mile delivery services for e-commerce retailers.
12. Forward Air has been recognized by major industry publications and organizations for its innovation and customer service, including the ATA Excellence in Claims and Loss Prevention Award.
13. The company has a partnership with FedEx to provide air cargo services for the FedEx SameDay and SameDay City services.
14. Forward Air prides itself on its commitment to sustainability and has implemented numerous environmentally friendly initiatives, such as using alternative fuels and reducing greenhouse gas emissions.
15. In 2020, during the COVID-19 pandemic, Forward Air was designated as an essential business and continued operating to ensure the delivery of critical goods and supplies.
See Company Due Diligence:
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