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Tractor Supply
Tractor Supply

-6.04%

Retail / Retail and farm supply

At a Glance | Core Facts | Company | Industry | Competitors | Stock Swings | News | Income | Balance | Cash Flow | Growth | Enterprise | Ratios | Metrics | Dividends | Risks | SWOT | Porter's Five Forces | PEST | Score Positive | Clusters | Reports | Web
Overview
's return policy
Tractor Supply offers a generous and flexible return policy for most products. The return policy may vary depending on the type of product and the circumstances of the return. Here are some general guidelines to keep in mind when making a return at Tractor Supply:
- Tractor Supply allows returns within 30 days from the date of purchase for a full refund or exchange.
- Original packaging and receipt are required for all returns.
- Items must be in their original condition and unused.
- Returns without a receipt may be accepted at the discretion of the store manager and may result in store credit or exchange only.
- Certain products may not be eligible for return, including animal feed, generators, and firearms.
- If the product is defective or damaged, Tractor Supply will cover the cost of return shipping.
- All returns made with a credit or debit card will be refunded to the original form of payment.
- If you used a Tractor Supply gift card for your purchase, the refund will be issued in the form of a new gift card.
- Returns made after 30 days will be subject to a 15% restocking fee.
- Tractor Supply reserves the right to deny any return that does not meet their return policy criteria.
In addition to these general guidelines, here are some more specific return policies for certain types of products:
- Livestock and pet products can be returned within 30 days with a receipt for a full refund or exchange. This includes livestock, feed, and pet supplies.
- Clothing and footwear must be returned within 30 days with the original tags attached and cannot be worn, washed, or altered.
- Tools and power equipment must be returned within 30 days in original condition with all accessories and manuals.
- Gas-powered equipment or machinery must be returned within 30 days in its original condition and packaging along with all included accessories and manuals.
- Batteries can be returned within 30 days with a receipt for a full refund or exchange.
For more specific details on Tractor Supply's return policy, it is recommended to contact your local store or refer to their website.
What is special about the company?
There are several things that make Tractor Supply Company unique:
1. Focus on rural lifestyle: Tractor Supply Company primarily caters to the rural lifestyle, providing products and services for farmers, ranchers, and others living in rural areas.
2. Wide product range: Tractor Supply Company offers a wide range of products including agricultural equipment, workwear, pet supplies, and home and garden products. This makes it a one-stop-shop for many rural customers.
3. Customer service: The company's staff is known for their knowledge and expertise, providing excellent customer service to help customers find the right products for their needs.
4. Community involvement: Tractor Supply Company is actively involved in supporting local communities through donations, sponsorships, and events. They also have a program called "Growing Scholars" which provides scholarships to students studying agriculture or related fields.
5. Focus on sustainability: The company has a strong commitment to sustainability and has implemented initiatives to reduce its environmental impact, such as using renewable energy sources and promoting sustainable agriculture practices.
6. Online presence: Tractor Supply Company has a strong online presence, offering customers the convenience of shopping from home and also providing resources and information for rural lifestyle enthusiasts.
7. Loyalty program: The Neighbor's Club loyalty program offers exclusive discounts and rewards to members, making the shopping experience more cost-effective for frequent customers.
What the company's business model?
The Tractor Supply Company is a retail chain that specializes in providing products for the rural lifestyle, including agricultural equipment, pet supplies, gardening tools, and work clothing. Their business model is focused on providing customers with a convenient and enjoyable shopping experience by offering a wide selection of high-quality products at competitive prices, knowledgeable staff, and convenient locations. They also offer services such as product assembly, delivery, and installation to meet the needs of their customers. Additionally, Tractor Supply has a strong emphasis on building relationships with the local communities they serve and supporting various charitable causes. Overall, their business model is centered around meeting the unique needs of their target customers and creating a positive and engaging shopping experience.
Interesting facts about the company
1. Tractor Supply Company was founded in 1938 by Charles E. Schmidt in Minot, North Dakota as a mail-order business selling tractor parts.
2. The company’s first retail store opened in 1939 in Minot, North Dakota.
3. Tractor Supply Company has over 1,900 stores in 49 states, making it the largest rural lifestyle retailer in the United States.
4. The company’s original name was the Tractor Supply Company because it primarily sold tractor parts and equipment. However, it later expanded to sell a variety of products for farmers, ranchers, and rural residents.
5. In 2004, the company changed its name from Tractor Supply Company to Tractor Supply Company to better reflect its diverse product offering.
6. Tractor Supply Company is publicly traded on the NASDAQ stock exchange under the ticker symbol TSCO.
7. In addition to selling farm and ranch supplies, Tractor Supply Company also sells pet supplies, home improvement and gardening products, clothing, and tools.
8. The company has received numerous awards and recognition for its commitment to rural communities, including being named one of Forbes’ America’s Best Employers in 2018.
9. Tractor Supply Company has over 29,000 employees and reported a revenue of $9.6 billion in fiscal year 2020.
10. The company has a strong commitment to sustainability and has implemented various initiatives to reduce its environmental impact, including energy-efficient lighting and waste reduction programs.
11. Tractor Supply Company has a popular customer loyalty program called Neighbor’s Club, which offers exclusive discounts and rewards to members.
12. The company has a charitable foundation, the Tractor Supply Company Foundation, which supports local nonprofits and organizations in communities where Tractor Supply stores are located.
13. In 2020, Tractor Supply Company experienced significant growth during the COVID-19 pandemic as more people turned to gardening and home projects while staying at home.
14. The company has a strong e-commerce presence, with online sales accounting for 13% of its total revenue in 2020.
15. Tractor Supply Company is known for its iconic, red barn-shaped stores, which are designed to feel like a friendly, neighborhood store.
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