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Teleperformance 
Services & consulting / Business process outsourcing
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Company Overview
General information about the Teleperformance company
Teleperformance is a multinational business process outsourcing company that provides customer service, technical support, and other related services for clients around the world. The company was founded in 1978 in Paris, France and has since expanded to over 80 countries with more than 300,000 employees. Teleperformance serves a wide range of industries including telecommunications, banking, healthcare, and retail. They pride themselves on delivering exceptional customer experiences and providing innovative solutions for their clients. With a strong global presence and a commitment to constant evolution, Teleperformance has become one of the leading outsourcing companies in the world.
What is special about the Teleperformance company?
1. Global Presence: Teleperformance has a strong global presence with operations in over 80 countries and serving clients in more than 170 markets.
2. Industry Leader: The company is a recognized leader in the customer experience management industry, with a track record of delivering high-quality and innovative solutions for over 40 years.
3. Commitment to Diversity and Inclusion: Teleperformance values diversity and inclusion in its workplace. The company has a diverse and multicultural workforce, with over 330,000 employees from different backgrounds and nationalities.
4. Advanced Technology and Solutions: Teleperformance leverages advanced technology and solutions to enhance customer experience and optimize business processes. This includes artificial intelligence, automation, and cloud-based platforms.
5. Strong Partnership with Global Brands: The company has established strong partnerships with some of the world's leading brands, providing them with customized, end-to-end solutions for their customer service needs.
6. Employee Engagement and Development: Teleperformance values its employees and invests in their development and well-being. The company has various training programs and initiatives to engage and empower its employees.
7. Social Responsibility: The company has a strong commitment to social responsibility and sustainability. Teleperformance runs various programs and initiatives to support the communities in which it operates.
8. Awards and Recognitions: Teleperformance has received numerous awards and recognitions for its excellence in customer service, employee engagement, and corporate responsibility.
9. Innovative Services: The company offers a wide range of innovative services, including omnichannel customer experience solutions, digital marketing, and sales support, that help clients to stay ahead in the competitive market.
10. Customer-Centric Approach: Teleperformance has a strong focus on delivering exceptional customer experiences. The company uses advanced data analytics and customer insights to tailor its services to meet the unique needs of each client.
2. Industry Leader: The company is a recognized leader in the customer experience management industry, with a track record of delivering high-quality and innovative solutions for over 40 years.
3. Commitment to Diversity and Inclusion: Teleperformance values diversity and inclusion in its workplace. The company has a diverse and multicultural workforce, with over 330,000 employees from different backgrounds and nationalities.
4. Advanced Technology and Solutions: Teleperformance leverages advanced technology and solutions to enhance customer experience and optimize business processes. This includes artificial intelligence, automation, and cloud-based platforms.
5. Strong Partnership with Global Brands: The company has established strong partnerships with some of the world's leading brands, providing them with customized, end-to-end solutions for their customer service needs.
6. Employee Engagement and Development: Teleperformance values its employees and invests in their development and well-being. The company has various training programs and initiatives to engage and empower its employees.
7. Social Responsibility: The company has a strong commitment to social responsibility and sustainability. Teleperformance runs various programs and initiatives to support the communities in which it operates.
8. Awards and Recognitions: Teleperformance has received numerous awards and recognitions for its excellence in customer service, employee engagement, and corporate responsibility.
9. Innovative Services: The company offers a wide range of innovative services, including omnichannel customer experience solutions, digital marketing, and sales support, that help clients to stay ahead in the competitive market.
10. Customer-Centric Approach: Teleperformance has a strong focus on delivering exceptional customer experiences. The company uses advanced data analytics and customer insights to tailor its services to meet the unique needs of each client.
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