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Caribbean Utilities
Caribbean Utilities

Energy / Electric utility services and distribution

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Company Overview

General information about the Caribbean Utilities company
Caribbean Utilities Company, Ltd. (CUC) is the only electric utility company in the Cayman Islands. It was formed in 1966 and currently provides electricity services to over 30,000 customers on the islands of Grand Cayman and Cayman Brac.
CUC is a publicly traded company, with the Caribbean Utilities Corporation (CUC) being its majority shareholder. The company is regulated by the Electricity Regulatory Authority (ERA) of the Cayman Islands, which ensures that CUC provides reliable and safe electricity services at fair rates.
The company’s main power generation facilities are located on Grand Cayman, with a total capacity of approximately 161 MW. CUC also has renewable energy projects in operation on the islands, such as solar and wind power, and is committed to increasing its use of renewable energy sources in the future.
CUC provides 24-hour customer service and offers various programs, such as energy conservation and efficiency programs, to help customers reduce their electricity costs. The company also has a strong focus on community involvement and supports various local initiatives and charities.
In addition to providing electricity services, CUC also owns and operates a transmission and distribution network that includes over 2,000 km of power lines and substations.
CUC is committed to maintaining a high level of service and reliability for its customers, while also being a responsible steward of the environment.
What is special about the Caribbean Utilities company?
1. First and oldest electricity provider: Caribbean Utilities Company (CUC) is the first and oldest electricity provider in the Cayman Islands, with a 50-year track record of serving the community with reliable and affordable electricity.
2. Privately owned: Unlike most utilities companies, CUC is privately owned, with majority shares owned by Fortis Inc., a leading international electricity and gas company. This allows for more flexibility and efficiency in decision-making and operations.
3. Commitment to renewable energy: CUC is committed to reducing its environmental footprint by incorporating more renewable sources of energy into its electricity generation mix. It currently has the largest solar energy project in the Caribbean, with plans to expand its renewable energy portfolio in the future.
4. Strong safety record: CUC has a strong safety record, with stringent safety protocols and regular training for its employees. This has helped maintain a safe working environment for its employees and safe electricity service for its customers.
5. Community involvement: CUC has a strong commitment to the community it serves and regularly participates in community events and initiatives. It also has a scholarship program for local students pursuing studies in the fields of engineering and technology.
6. Reduced energy costs: CUC has one of the lowest rates for electricity in the Caribbean, making it more affordable for customers. It also offers energy-saving programs and incentives to encourage customers to use energy more efficiently.
7. Quality customer service: CUC is known for its excellent customer service, with a dedicated customer service team available to assist customers with any inquiries or concerns. It also has an easy and convenient online platform for bill payments and service requests.
8. Awards and recognition: CUC has received several national and international awards for its operations, environmental stewardship, and community involvement. This further highlights its commitment to excellence and sustainability.

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