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Enghouse Systems
-4.11%
IT / Software
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Enghouse Systems Limited is a Canadian software company based in Markham, Ontario. With a history dating back to 1984, the company has grown into a global organization with more than 2,000 employees and operations in over 30 countries.
Enghouse Systems provides customer interaction software and services to businesses in a variety of industries, including telecommunications, public utilities, transportation, and healthcare. The company's solutions help organizations improve their customer service, streamline operations, and increase efficiency.
Enghouse Systems' portfolio includes contact center, self-service, and interactive voice response (IVR) solutions, as well as workforce management and analytics tools. The company also offers services such as consulting, implementation, and support to help businesses fully utilize their software.
Enghouse Systems has a strong commitment to innovation and investing in emerging technologies. They have acquired several companies in the technology space to expand their capabilities and offer a wider range of solutions to their clients.
The company is publicly traded on the Toronto Stock Exchange under the symbol ENGH and has a solid financial track record. Enghouse Systems has consistently delivered strong financial results, including revenue and earnings growth, and has a stable customer base with long-term contracts.
Overall, Enghouse Systems is a leading provider of customer interaction software and services, with a global presence and a strong track record of helping businesses improve their customer experience.
Enghouse Systems provides customer interaction software and services to businesses in a variety of industries, including telecommunications, public utilities, transportation, and healthcare. The company's solutions help organizations improve their customer service, streamline operations, and increase efficiency.
Enghouse Systems' portfolio includes contact center, self-service, and interactive voice response (IVR) solutions, as well as workforce management and analytics tools. The company also offers services such as consulting, implementation, and support to help businesses fully utilize their software.
Enghouse Systems has a strong commitment to innovation and investing in emerging technologies. They have acquired several companies in the technology space to expand their capabilities and offer a wider range of solutions to their clients.
The company is publicly traded on the Toronto Stock Exchange under the symbol ENGH and has a solid financial track record. Enghouse Systems has consistently delivered strong financial results, including revenue and earnings growth, and has a stable customer base with long-term contracts.
Overall, Enghouse Systems is a leading provider of customer interaction software and services, with a global presence and a strong track record of helping businesses improve their customer experience.
What is special about the company?
There are a few key aspects that make Enghouse Systems stand out as a company:
1. History: Enghouse Systems was founded in 1984 and has been in operation for over 35 years. This longevity in the industry speaks to the company's stability and reliability.
2. Global presence: Enghouse Systems has a strong global footprint, with offices in over 20 countries and customers in more than 100 countries. This international reach allows the company to serve a large and diverse customer base.
3. Acquisition strategy: Enghouse Systems has a unique strategy of acquiring complementary software companies to expand its product and service offerings. This has helped the company to grow quickly and steadily over the years.
4. Wide range of products: Enghouse Systems offers a diverse range of products and solutions for various industries and business functions, including contact center, workforce management, customer relationship management, and more. This allows them to cater to different customer needs and adapt to changing market trends.
5. Strong financial performance: Enghouse Systems has a solid financial track record, with consistent growth in revenue and profit. This stability and financial strength instill confidence in customers and investors alike.
Overall, the combination of history, global presence, acquisition strategy, diverse product offerings, and strong financial performance sets Enghouse Systems apart as a reputable and successful company in the software industry.
1. History: Enghouse Systems was founded in 1984 and has been in operation for over 35 years. This longevity in the industry speaks to the company's stability and reliability.
2. Global presence: Enghouse Systems has a strong global footprint, with offices in over 20 countries and customers in more than 100 countries. This international reach allows the company to serve a large and diverse customer base.
3. Acquisition strategy: Enghouse Systems has a unique strategy of acquiring complementary software companies to expand its product and service offerings. This has helped the company to grow quickly and steadily over the years.
4. Wide range of products: Enghouse Systems offers a diverse range of products and solutions for various industries and business functions, including contact center, workforce management, customer relationship management, and more. This allows them to cater to different customer needs and adapt to changing market trends.
5. Strong financial performance: Enghouse Systems has a solid financial track record, with consistent growth in revenue and profit. This stability and financial strength instill confidence in customers and investors alike.
Overall, the combination of history, global presence, acquisition strategy, diverse product offerings, and strong financial performance sets Enghouse Systems apart as a reputable and successful company in the software industry.
What the company's business model?
Enghouse Systems Limited is a Canadian multinational software company that provides customer engagement and communication solutions for businesses. Their business model is based on the development, acquisition, and integration of software solutions and services in order to fulfill the varying needs of their global customers.
The primary revenue source for Enghouse Systems is the sale of software licenses, which includes products such as contact center software, unified communications, and self-service tools. They also generate revenue through the delivery of professional services, including implementation, customization, and training. Additionally, the company offers managed and hosted services for their software products, which contribute to their recurring revenue streams.
Enghouse Systems follows a customer-focused approach, working closely with their clients to understand their needs and provide tailor-made solutions. This enables them to establish long-term relationships with their customers and create a sustainable revenue model.
Their business model also includes strategic acquisitions to expand their product and service offerings and increase their market share. Enghouse Systems has a strong portfolio of over 50 software products, which cater to diverse industries such as healthcare, public safety, utilities, and transportation.
Overall, Enghouse Systems' business model is focused on providing innovative, efficient, and cost-effective solutions to their customers, which has helped them to maintain a steady growth and become a global leader in their industry.
The primary revenue source for Enghouse Systems is the sale of software licenses, which includes products such as contact center software, unified communications, and self-service tools. They also generate revenue through the delivery of professional services, including implementation, customization, and training. Additionally, the company offers managed and hosted services for their software products, which contribute to their recurring revenue streams.
Enghouse Systems follows a customer-focused approach, working closely with their clients to understand their needs and provide tailor-made solutions. This enables them to establish long-term relationships with their customers and create a sustainable revenue model.
Their business model also includes strategic acquisitions to expand their product and service offerings and increase their market share. Enghouse Systems has a strong portfolio of over 50 software products, which cater to diverse industries such as healthcare, public safety, utilities, and transportation.
Overall, Enghouse Systems' business model is focused on providing innovative, efficient, and cost-effective solutions to their customers, which has helped them to maintain a steady growth and become a global leader in their industry.
Interesting facts about the company
1. Enghouse Systems Limited is a Canadian-based software and services company that specializes in communications software. It was founded in 1984 and is headquartered in Markham, Ontario, Canada.
2. The company was originally known as “Tel-Ray Software” and focused on developing software for the telecommunications industry. It changed its name to Enghouse Systems Limited in 2000.
3. Enghouse Systems has over 1,000 employees and serves customers in over 100 countries worldwide.
4. The company has a diverse portfolio of products, including contact center solutions, customer experience management, network infrastructure, and visual computing.
5. Enghouse Systems has been recognized for its growth and success, receiving numerous awards such as the Deloitte Canada’s Best Managed Companies, TSX Venture 50, and Canada’s Top Small & Medium Employers.
6. The company has made several strategic acquisitions over the years to expand its portfolio and global presence. This includes the acquisition of CTI Group, a leading provider of electronic invoice processing and communication management solutions, in 2019.
7. Enghouse Systems has a strong focus on sustainability and corporate responsibility. It has implemented environmentally friendly practices, supports diversity and inclusion initiatives, and has a code of conduct that outlines ethical standards for employees and business operations.
8. The company has a strong presence in the healthcare industry, providing software for telephony, interactive voice response, and call recording solutions to hospitals, clinics, and healthcare providers.
9. Enghouse Systems has a long-standing partnership with Microsoft and is a Gold Certified Partner in the Microsoft Partner Network.
10. The company has a history of supporting charitable organizations and giving back to the communities in which it operates. It has donated to organizations such as the Canadian Cancer Society, Habitat for Humanity, and the United Way.
See Company Due Diligence:
2. The company was originally known as “Tel-Ray Software” and focused on developing software for the telecommunications industry. It changed its name to Enghouse Systems Limited in 2000.
3. Enghouse Systems has over 1,000 employees and serves customers in over 100 countries worldwide.
4. The company has a diverse portfolio of products, including contact center solutions, customer experience management, network infrastructure, and visual computing.
5. Enghouse Systems has been recognized for its growth and success, receiving numerous awards such as the Deloitte Canada’s Best Managed Companies, TSX Venture 50, and Canada’s Top Small & Medium Employers.
6. The company has made several strategic acquisitions over the years to expand its portfolio and global presence. This includes the acquisition of CTI Group, a leading provider of electronic invoice processing and communication management solutions, in 2019.
7. Enghouse Systems has a strong focus on sustainability and corporate responsibility. It has implemented environmentally friendly practices, supports diversity and inclusion initiatives, and has a code of conduct that outlines ethical standards for employees and business operations.
8. The company has a strong presence in the healthcare industry, providing software for telephony, interactive voice response, and call recording solutions to hospitals, clinics, and healthcare providers.
9. Enghouse Systems has a long-standing partnership with Microsoft and is a Gold Certified Partner in the Microsoft Partner Network.
10. The company has a history of supporting charitable organizations and giving back to the communities in which it operates. It has donated to organizations such as the Canadian Cancer Society, Habitat for Humanity, and the United Way.
See Company Due Diligence:
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