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Richelieu Hardware
Richelieu Hardware

-7.75%

Machinery & equipment / Specialty hardware and home improvement

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Overview

Richelieu Hardware is a Canadian company that specializes in the distribution and manufacture of hardware products for the home and commercial building industries. The company was founded in 1968 by Richard and Madelaine Demers in Montreal, Quebec. It started as a small family business and has since grown to become a leading distributor of hardware products in North America.
The company’s product range includes more than 110,000 items such as knobs, pulls, hinges, slides, handles, cabinet hardware, closet organizers, and decorative accessories. These products are sourced from over 80 countries and are sold to customers in over 80 countries worldwide.
Richelieu Hardware has a strong commitment to innovation and strives to constantly develop new and improved products to meet the changing needs of its customers. The company also places a high importance on sustainable practices and has implemented initiatives to reduce its environmental impact, such as implementing energy-efficient practices and using sustainable materials in their products.
In addition to its hardware distribution and manufacturing operations, Richelieu Hardware also provides value-added services such as tailored solutions, technical support, and logistics services to its customers. The company has a network of over 80 distribution centers and showrooms across North America, making it easily accessible to customers.
Overall, Richelieu Hardware is known for its high-quality products, innovation, and commitment to customer satisfaction. It continues to grow and expand its product line, and is considered a trusted and reliable supplier in the hardware industry.

What is special about the company?

1. History: The Richelieu Hardware company has a long and rich history, dating back to 1957 when it was founded in Montréal, Canada. It has since expanded globally and has become a trusted and established name in the hardware industry.
2. Wide Range of Products: The company offers a vast selection of products, including over 130,000 items such as kitchen and bathroom cabinets, door and window hardware, lighting, decorative hardware, and more. This diverse range of products appeals to a wide customer base and caters to different project needs.
3. Quality and Innovation: Richelieu is known for its high-quality products and consistent innovation. The company invests heavily in research and development to provide the latest and most advanced solutions for its customers’ needs.
4. Customer Service: The company prioritizes customer satisfaction and has a dedicated team that provides top-notch customer service. They go above and beyond to assist customers with their queries and offer personalized solutions.
5. Sustainability: Richelieu is committed to sustainability and environmental responsibility. The company uses eco-friendly materials and processes in its production and has implemented various initiatives to reduce its carbon footprint.
6. Design Focused: The company places a strong emphasis on design, offering aesthetically pleasing and functional hardware solutions for different design styles. They collaborate with designers and architects to create innovative and on-trend products.
7. Global Presence: Richelieu has a strong global presence, with operations in over 90 countries worldwide. This allows them to cater to a diverse range of customer needs and brings a global perspective to their products.
8. Community Involvement: The company is actively involved in supporting communities and charitable causes. They have partnerships with various organizations to give back to society and promote social responsibility.
9. Industry Recognition: Richelieu has received numerous awards and accolades for its products, service, and sustainability initiatives. This recognition from industry experts reflects the company’s commitment to excellence.
10. Commitment to Innovation: Richelieu is continuously investing in technology and innovation to stay ahead of the competition and provide customers with the best solutions. This commitment to progress and advancement sets them apart in the hardware industry.

What the company's business model?

The Richelieu Hardware company’s business model is based on manufacturing and distributing a wide range of high-quality hardware products for the home improvement and construction industries. They offer a comprehensive selection of products such as cabinet hardware, furniture hardware, kitchen and bathroom accessories, lighting, and sliding door systems. The company focuses on providing innovative and functional solutions to their customers, while also prioritizing sustainability and social responsibility in their operations. They sell their products through various channels, including retail stores, online platforms, and wholesale distribution to contractors and builders. Additionally, the company also offers design and consulting services to help customers find the best solutions for their specific needs. This diversified approach has allowed them to establish a strong presence in the global market, with a focus on customer satisfaction and quality products.

Interesting facts about the company

1. Richelieu Hardware was founded in 1968 by Richard Lord, hence the name Richelieu.
2. The company was originally based in Saint-Laurent, Quebec, Canada but has since expanded globally with operations in the United States, Canada, and Asia.
3. Richelieu Hardware is known for its extensive selection of specialty hardware products, including cabinet and door hardware, kitchen accessories, lighting solutions, and decorative wood products.
4. The company is committed to sustainability and has implemented several environmentally-friendly practices, such as recycling programs, energy-efficient lighting, and eco-friendly packaging.
5. Richelieu Hardware has won multiple awards for its innovation, product design, and workplace culture, including the Red Dot Design Award, the Consumer Choice Award, and the Great Place to Work Award.
6. In addition to its hardware products, Richelieu also offers a range of design and consulting services for its customers.
7. The company has a strong focus on customer satisfaction, and has a dedicated customer service team available to assist with any inquiries or issues.
8. In 2019, Richelieu launched its first 3D printing program, allowing customers to create custom-made decorative hardware using 3D printing technology.
9. Richelieu Hardware is recognized as a leader in the industry and has been included in the Top 100 Most Profitable Companies in Canada and the Top 50 Best-Managed Companies in Canada lists.
10. In recent years, the company has expanded its product offerings to include smart home technology, such as electronic locks and kitchen appliances with integrated touch screens.
11. Richelieu Hardware has a strong commitment to corporate social responsibility and regularly donates to various charities and organizations, including the Children’s Hospital Foundation and Habitat for Humanity.

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